#1 Self-Hosted Ticket Bot
5/5 Rating
No Monthly Fees
Starting at $9.99 Lifetime

Transform Your Discord Support With Plex Tickets

Manage support requests, presale questions, and all types of inquiries efficiently with the most feature-packed ticket system on the market, trusted by thousands of communities worldwide.

Get Started Today Explore Features
Plex Tickets in action
Key Benefits
  • Full self-hosted solution for maximum control
  • No watermarks - fully brandable to fit your community
  • Most feature-packed ticket bot on the market
  • One-time payment - no monthly costs or subscriptions
  • Unlimited tickets, categories & customization
  • Regular updates & premium support included
Most Feature-Packed on the Market

Everything You Need For Efficient Support

Streamline your Discord support with unique capabilities you won't find elsewhere

Fully Self-Hosted

Take complete control of your data and performance. Host Plex Tickets on your own server for maximum privacy and reliability.

Fully Customizable

Brand it as your own with no watermarks! Create personalized ticket categories, messages, and user permissions tailored to fit your community's unique vibe.

Full Logging

Keep track of every ticket action with comprehensive logs. Monitor staff activity, ticket creation, updates, and closures for complete accountability.

HTML or TXT Transcripts

Save complete ticket conversations in your preferred format. Review past interactions, train staff, and maintain records of all support history.

Claiming System

Staff can claim tickets to avoid duplicate responses and confusion. Ensures clear ownership of each issue for better accountability and resolution tracking.

Auto-Inactivity Management

Automatically send warnings or close tickets after periods of inactivity. Fully customizable timeframes and messages keep your ticket system clean and efficient.

Working Hours System

Set expectations by defining your support team's availability. Automatically notify users when tickets are created outside working hours for better user experience.

Ticket Overload System

Automatically notify users when ticket volume is high. Sets proper expectations during busy periods and helps manage your community's support experience.

Inactivity Monitor

Never let a ticket slip through the cracks. Get alerts when tickets remain unresponded to for too long, ensuring every user gets the attention they deserve.

Performance Analytics

Track your support team's statistics and performance metrics. Measure response times, resolution rates, and staff productivity to optimize your support operations.

Unlimited Flexibility

Create unlimited ticket panels and categories with customized staff access, naming conventions, and unique settings for each type of support request.

Ticket Questions

Collect important information upfront with custom modal forms when users create tickets. Streamline support by getting the details you need from the start.

Priority System

Categorize tickets by urgency to focus on what matters most. Visual indicators and filtering help your team address high-priority issues first.

Ticket Review System

Gather feedback on support quality with ticket ratings. Improve your team's performance based on real user experiences and satisfaction metrics.

Payment Integration

Generate PayPal, Stripe, or crypto invoices directly within tickets. Streamline billing for custom work or services without leaving the support conversation.

Advanced Suggestions

Collect and manage community ideas with a button-based system. Organize feedback, track popular requests, and keep users updated on implementation status.

Advanced Tags System

Save time with pre-written responses for common questions. Quickly insert standardized replies while maintaining a personalized touch in your support.

Auto Responses

Configure automatic replies based on ticket content or categories. Handle routine inquiries efficiently while focusing human attention where it's needed most.

Multi-Language Support

Easily switch between languages to serve your global community. Support users in their preferred language without any coding knowledge required.

Your Brand, Your Bot

No watermarks, no shared branding. Make it completely yours and customize every aspect to match your server's identity and style.

Cost Effective

Pay once, use forever. Save hundreds compared to subscription-based ticket bots that charge monthly fees for limited features and shared branding.

AI-Powered Support

Advanced AI integration with smart auto-responses reduces staff workload while providing instant support. Detailed analytics track AI performance and user satisfaction for continuous improvement.

Modern Discord Features

Built with the latest Discord.js version featuring slash commands, interactive modals, and cutting-edge Discord functionality. Experience seamless integration with Discord's newest capabilities.

Advanced Addon System

Developers can create custom addons without touching the main code. Access our thriving ecosystem of community-created addons to extend functionality and enhance your ticket system effortlessly.

Visual Gallery

See Plex Tickets in Action

Explore our feature showcase with real screenshots and examples

Proven & Trusted

Trusted by Thousands of Communities, Businesses & Organizations Worldwide

Communities
Businesses
Private Servers
E-commerce Support

Join the growing community of satisfied users who save money while enjoying a premium, fully brandable ticket solution. Plex Tickets has been battle-tested across diverse environments with unique features you won't find elsewhere.

"After trying several subscription ticket bots, Plex Tickets has been a game-changer for our community. The self-hosted solution gives us complete control, while the feature set is more comprehensive than anything else we found. With over 200 tickets processed daily, our support team is more efficient than ever."

- Discord Community Owner, 30,000+ members

"We were getting tired of paying monthly for a ticket bot with basic features. Plex Tickets lets us host it ourselves and the price is way better - just pay once and you're done. Our mods really like the ticket claiming feature so they don't step on each other's toes. Working great for our small community."

- Discord Server Admin, 3,500 members

"Had no clue how to set up a bot before but Plex Tickets was pretty easy. Just followed the guide. The HTML transcripts are nice for keeping records of what happened in tickets. Been using it for a few months now and haven't had any problems. Pretty good for the price tbh."

- Server Mod, 5,200 members

Simple Pricing

Choose The Right Option For You

One-time payment, lifetime access

Most Popular

Standard Edition

Perfect for most Discord communities

$9.99
One-time payment
  • Fully Self-Hosted Solution
  • Unlimited Tickets & Categories
  • License Key Required
  • Obfuscated Code
  • Regular Updates & New Features
  • Discord Support
Buy Now
Developer Edition

Source Code

Complete access for developers

$54.99
One-time payment
  • Everything in Standard Edition
  • Full Unobfuscated Source Code
  • No License Key Required
  • Custom Modification Freedom
  • Discord Support
  • Unlimited Deployment
Get Source Code
FAQ

Frequently Asked Questions

Got questions? We've got answers

What is a self-hosted Discord bot?
A self-hosted Discord bot runs on your own server or hosting provider instead of our servers. This gives you complete control over the bot's uptime, performance, and data. You'll receive the full source code to host Plex Tickets yourself.
How does self-hosting save me money?
Most ticket bots charge monthly subscription fees ranging from $5-$20 per month, which adds up to $60-$240 per year. With Plex Tickets, you pay once and use it forever. Plus, subscription bots often limit features and have shared branding, while Plex Tickets gives you full ownership with no watermarks or limitations.
What hosting requirements does Plex Tickets have?
Plex Tickets has minimal hosting requirements. It can run on most VPS providers or regular Discord bot hosting. Detailed specifications are included in our documentation.
Do I need to know how to code to set up Plex Tickets?
No coding knowledge is required to set up Plex Tickets. The installation process is straightforward, especially with dedicated Discord bot hosting. You'll simply need to upload the provided files, create a bot in the Discord developer portal, and configure a free MongoDB database using our step-by-step guides. Our comprehensive documentation includes detailed tutorials and video walkthroughs to ensure a smooth setup experience.
How many servers can I run Plex Tickets on?
The Standard Edition ($9.99) license allows you to run Plex Tickets on up to three Discord servers simultaneously. For larger operations, our Source Code Edition provides unlimited server deployment capabilities. Each server implementation requires its own separate bot instance with a unique Discord bot token, ensuring optimal performance and customization for each community you manage.
Can I brand Plex Tickets as my own bot?
Absolutely! Plex Tickets has no watermarks whatsoever. You can completely rebrand it with your own name, colors, and styling to match your server's identity. Your users will never know it's Plex Tickets unless you tell them - it will appear as your own custom bot.
What makes Plex Tickets better than other ticket bots?
Plex Tickets offers complete ownership with no monthly fees, unlimited customization with no watermarks, and far more features than subscription alternatives. You get advanced capabilities like working hours, performance analytics, and payment integration that other bots charge premium fees for or don't offer at all.
Do I get future updates?
Yes, your purchase includes all future updates to Plex Tickets. We regularly release new features, improvements, and bug fixes based on community feedback. You'll always have access to the latest version.

Ready to Transform Your Discord Support?

Join thousands of communities and businesses who save money with Plex Tickets - the most feature-packed ticket bot on the market. One-time payment, lifetime updates, and total branding freedom.

Get Started Now Contact Support